End User Licence Agreement — R-Tracker Desktop Application

WebCap Digitals OÜ
Version of 2026-11-08

This Agreement governs your use of the R-Tracker desktop application ("the Application") supplied by WebCap Digitals OÜ, registry code 16665285, Roseni tn 13, Tallinn, Estonia ("WebCap", "we", "us").

The Application is proprietary software. It is not free software and is not distributed under the GNU General Public License. It runs as a separate process and communicates with the R-Tracker Redmine plugin only over HTTP, through the plugin's documented endpoints.

By installing or using the Application you accept this Agreement.

1. Licence

We grant you a non-exclusive, non-transferable, revocable licence to install and use the Application on the computers of your personnel, for the purpose of recording time to one Redmine instance, identified by the domain associated with your licence key, for the period of your entitlement.

The licence is granted to the organisation named on the invoice. There is no limit on the number of installations within that organisation, provided they all report to the same Redmine instance.

2. What you may not do

You may not copy the Application except as necessary to install and back it up; distribute, sell, rent, lend, sublicense or make it available to any third party; or remove or alter any notice of authorship, copyright or origin.

You may not reverse-engineer, decompile or disassemble the Application, except to the extent that such acts are expressly permitted by applicable law and cannot lawfully be excluded, including the acts permitted by Articles 5 and 6 of Directive 2009/24/EC on the legal protection of computer programs.

3. Term and what happens when it ends

Your entitlement runs for the period stated on your invoice.

Seven days after the end of that period the Application stops recording time. Time already recorded remains in your Redmine installation and is not affected. The Application may be reactivated at any time by renewing your entitlement.

We may end this licence if you materially breach it and do not remedy the breach within 30 days of being asked to. On termination you must stop using the Application and remove it from your systems.

4. Licence verification

The Application contacts our server to verify your entitlement. What it sends is described in our Privacy Policy. Verification is a record of entitlement; it is not a technological protection measure and we do not rely on it as such.

5. Screenshot capture

The Application can capture periodic screenshots of the screens of the people using it. This feature is switched off by default and can only be enabled by an administrator of your Redmine instance.

Where it is enabled:

screenshots are transmitted to and stored only in your own Redmine installation;
WebCap does not receive, store or have access to them;
you are the controller of that data for the purposes of the General Data Protection Regulation and of any equivalent law that applies to you.

You are responsible for having a lawful basis for capturing screenshots of your personnel, for informing them before the feature is enabled, and for complying with any national rules on monitoring at work — including, where applicable, Article 88 of the General Data Protection Regulation, rules requiring consultation with a works council or employee representatives, and any obligation to carry out a data protection impact assessment.

We publish a template notice for personnel at https://redmine.tools/employee-notice. It is offered as a starting point only and is not legal advice; you remain responsible for what you do.

6. Third-party components

The Application incorporates open-source components, listed with their versions and the full text of their licences in THIRD_PARTY_NOTICES.txt, which is distributed with the Application.

Those components are licensed to you by their own authors on their own terms, and not by us. Where a component is licensed under the GNU Lesser General Public License, nothing in this Agreement restricts the rights that licence gives you in respect of that component.

7. Origin and attribution

8. Warranties and liability

The Application is provided as it is. We do not warrant that it is free of defects, that it meets your requirements, or that it will operate uninterrupted or without loss of recorded time.

Our total liability arising out of or in connection with this Agreement is limited to the amount you paid us in the twelve months before the event giving rise to the liability. We are not liable for indirect or consequential loss, loss of profit, loss of business, or loss or corruption of data.

Nothing here excludes or limits our liability for intent or gross negligence, or any other liability that cannot be excluded or limited under Estonian law.

9. General

We may publish a new version of this Agreement. A new version applies to versions of the Application released after it is published.

This Agreement is governed by Estonian law, and the courts of Harju Maakohus, Estonia, have exclusive jurisdiction, save that we may bring proceedings in the courts of your seat.

This Agreement is written in English. Any translation is for convenience and the English text prevails.

Contact: support@redmine.tools